The main objective of —OrbTickets — is to help travellers to compare & book travel services, including but not limited to flight, hotel, travel packages with us. The website has an integrated search engine that lets users find, compare, and book their travel without any struggle. However, visiting the Orb Tickets official website & to make travel reservations, you agree to accept the "Terms and conditions' ' document. These set forth terms are associated with all travel-related transactions made through the website and are subject to the legal obligations.
"Terms & Conditions" published on the website is a legal agreement between customers and OrbTickets. Whether you are using OrbTickets for the first time or you are an active user, then go through all the terms & conditions respectively followed by the documents. It helps the customer's to access and use of OrbTickets website, including but not limited to any content, and services displayed on www.orbtickets.com. The Website is exclusively designed with the sole purpose of assisting customers in availing travel information, finding the availability of flights and hotels, and making valid travel reservations.
Here in this "Terms & Conditions" document, "we," "our," and "us" refers to OrbTickets and "their," "users," "you" or "customer" refers to as Customers/visitors/Users landed on the website with a purpose to avail travel-related services. Your use of the site signifies your acceptance of the regulations mentioned herein. If you don't agree to accept the terms set forth, then it is advised to withdraw the use of the OrbTickets immediately.
Your agreement to the "Terms & Conditions" published on the domain name "www.orbtickets.com" clearly states your acknowledgment that www.orbtickets.com works as an online platform that has been exclusively created to assist travellers from all across the world to plan their journey. It is committed to assist travellers in finding flight and hotel deals at competitive fares. By using, registering with, or visiting OrbTickets, including but not limited to enquiring or purchasing the services, that you can see on the domain name "www.orbtickets.com, and by clicking on "I have read and agree to the terms and conditions," you hereby accept and agree that:
OrbTickets grants you a limited, inviolable, non-transferable licence to access www.orbtickets.com according to the "Terms and Conditions” document mentioned herein.
Users, less than 14 years of age, are not allowed to participate, visit, or book the travel-related services like flight, hotel, trip packages through OrbTickets. A user over the age of 14 years can form legal contracts under the currently applicable law. If you are using the website, then it signifies that you accept and agree that you are at least 14 years of age, and that:
When any user chooses to purchase travel-related services from OrbTickets, he/she allows us and our booking representatives to use third party sites, but not limited to Banks and other payment gateways, selected by the customer for retrieving the requested information.
To register themselves, the user shall create a password. When any user chooses to purchase travel-related services from OrbTickets, he/she permits us and our booking representatives to get access for third party sites, However, it’s not limited to Banks and other payment gateways, selected by the customer or on their behalf for retrieving the requested information.
To register themselves, the user shall create a password. Users are liable for maintaining the confidentiality of the password and the account. Customers will be held responsible for all activities that occur while using their passwords or accounts. It is the sole responsibility of the user to notify us instantly in writing of any unauthorised use of their password or account or any other security threat or breach. We shall not be held responsible for any damage that may have occurred as a result of unauthorised use of the user's password or account, either with or without the user's consent.
OrbTickets, in its sole discretion, is authorised to charge some fees for the reservations, followed by the transaction fees against the certain completed transactions for the services (flights reservations and hotels). Moreover, OrbTickets also reserves the right to make the fee changes from time to time, without prior notice or written consent.
The Users or/ and Customers shall be held responsible for all charges, taxes, applicable service fees, duties imposed against the booking of travel-related services made available on the domain- www.orbtickets.com.
If we have charged less amount for services listed because of any technical or other reason, then we in our sole discretion reserve the right to deduct/charge/claim difference in amount.
If there is any hike in the price charged by the OrbTickets due to any update in the tax rates or imposition of new taxes by the Government, then the customer shall have to pay the applicable fees.
If, under any circumstances, the flight booking isn’t confirmed because of any reason, OrbTickets will immediately process the refund and brief you about the same.
All fares published on domain www.orbtickets.com are in USD. Airfares quoted are tentative and are subject to change at any time without any written consent. Ticket fares are only guaranteed if the transaction has been confirmed at the suppliers’ end.
The aviation industry is highly dynamic, and the majority of the air carriers change their fares without notice. In case, if there is any increase or decrease in airfare after a flight booking request has been made to us that affects your reservations fares, OrbTickets will notify you of the fare changes before taking any further steps.
All flight bookings are non-refundable after 24 hours unless otherwise stated in applicable fare rules. Airfares shown to you are generally excluding airline baggage fees. In some cases, if you want to make airline reservations for Business Class/First Class, the passengers may find both or First/ Business Class fares on the result page that depends on the airlines’/suppliers’(as every airline has different travel classes). You are requested to check the booking itinerary carefully before confirming the reservations.
In most of the cases, users are notified with a confirmation email prior to issuing of confirmed flight tickets. The notification sent to the users no way signifies that the booking has been completed, and the ticket is confirmed. Users are advised to wait until they receive a ticket number via email. Conventionally, you will receive e-ticket confirmation within 24-48 hours, and before 72 hours for flights to any international destinations. All reservations or bookings are not guaranteed until ticketed.
In some cases, there may be changes in the fares & will get revised by the Airline after the confirmation of a flight booking. OrbTickets will provide you with any information about the changes in fare, and we shall not be held responsible for - finance or otherwise, for any such fare changes made from the supplier’s end. We will inform you through email mentioning the new fare as quoted by the suppliers or service providers (airline). Users may either cancel or make reservations at the applicable new airfares.
In such cases, Users at their sole discretion, the travellers are eligible to cancel the flight booking without any charges. Moreover, if there is a change in fares prior to flight booking or before you need to pay for the card. Although, there are airlines with different, pre-defined policies and conditions concerning schedule changes, which are beyond OrbTickets’ purview.
Airfare quoted published on the domain "www.orbtickets.com" doesn’t include any baggage fees. If the user wishes to check-in baggage, they shall be liable to pay an additional baggage fee to the airline at the time of flight reservation online or during check-in. Majorly, all airlines charge an extra fee for baggage, even if it is the first Check-in baggage. We suggest you travel light if you want to save these extra applicable charges. To find the baggage fees for each air carrier, please check the Airline's Baggage policy page of that specific website. Baggage fees are determined by the size, weight, and pieces of the checked bag.
OrbTickets holds the sole authority to terminate the user agreement and terms and conditions and/or the access to any services at any time due to any reason, including but not bound to any illicit use of OrbTickets or you fail to obey the clauses mentioned terms and conditions. Such termination may not affect flyers' right to relief to which OrbTickets and its third-party providers and distributors may be responsible. Upon termination of terms and conditions, all rights granted to you will be terminated and revert to OrbTickets and its alliances, third party, or distributors, as applicable.
If you have any concerns, feel free to contact us by emailing us at email@example.com
The passengers may have to pay a service fee that you need to pay along with the cost and fees charged by each Travel Supplier, as specified below. The fees charged are applied on a per-passenger and per-ticket basis and are typically non-refundable.
|Cancellation and Refunds to Existing Tickets.||Air - Economy (Amount Per Ticket)||Air - Business/First (Amount Per Ticket)|
|Void/Cancel (Within 24 Hours) - US Origin Bookings||$75||$100||$150||$200|
|Void/Cancel (Same day before Midnight) - NON US Origin||$75||$100||$150||$200|
|Changes to Existing Tickets.||$50||$100||$150||$200|
|Changes to Existing Tickets.||Air - Economy (Amount Per Ticket)||Air - Business/First (Amount Per Ticket)|
|Cancellation with Refund (Beyond 24 hrs for US Origin Bookings/ Beyond Midnight for Non US Origin Bookings)||20%||25%||30%||35%|
|Voluntary Changes- (Changes to Itinerary, Dates , Route etc)||20%||25%||30%||35%|
|Special Service on Existing Tickets.||Air - Economy (Amount Per Ticket)||Air - Business/First (Amount Per Ticket)|
|Agent Assisted Waivers ( Death/Bereavement Duplicate Infant Medical Military Name Change Name Correction No Show Reinstate Routing Changes Ticket Validity UNMR Visa/Schengen Visa Issues )||$50||$100||$150||$200|
|Ticket Value in USD||Domestic ( With in US and Canada )||International (Out side US and Canada)|
|Ticket Value less then $300.00||$50||$75|
|Ticket Value Between $300.00 - $400||$75||$100|
|Ticket Value Between $500.00 - $600||$100||$150|
|Ticket value above $600.00||$200||$300|
|Duration||Same Pick Up Location||Different Pick Location|
|Duration Less then 48 Hrs ( 2 Days )||$10||$20|
|Between 48Hrs - 96Hrs||$20||$30|
|More then 96Hrs ( 4 Days )||$100||$200|
|No. Of Nights||Less then 2 Nights ( Charge per night )||More then 2 Nights|
|Hotel Value less then $100.00||15%||10%|
|Hotel Value Between $100.00 - $250.00||25%||20%|
|Hotel Value Between $250.00 - $500.00||30%||25%|
|Hotel value above $500.00||35%||30%|
Typically, service fees from the travel agency, airline tickets, and purchased trip protection insurance are non-refundable if 24 hours have passed since the booking was made. However, we may consider refund requests only if the following criteria are met:
However, this notification is only an acknowledgment of the request and does not imply eligibility for a refund. Apart from receiving the refund request from the travers, we will coordinate/work with suppliers, such as airlines, to obtain a waiver based on their rules and inform you of their decision.
Please note that service fees charged by OrbTickets for original flight bookings are non-refundable, and the decision to grant a refund lies solely with the end suppliers.
In case of an approved refund, it may take seven or more working days for the refunded amount to appear on your credit or debit card statement. Suppliers typically charge a penalty for refunds.
The entire refund process can take 60-90 days from the time of the refund and cancellation request to receive credit in your account. Additionally, OrbTickets will charge a post-ticketing service fee, as applicable, on a per-passenger, per-ticket basis, in addition to any refund penalties imposed by the airline. If the supplier approves the requested refund and airline rules permit such refunds, they will consider a waiver. If the airline does not accept the refund, we will refund only our post-ticketing service fees, which do not include our booking fees for the original travel reservations or bookings.
To receive a discount as a promo code, you must enter a valid code on the payment page. Please enter the exclusive promo code provided to you to ensure the discount is available.
If you encounter any technical difficulties preventing you from applying the coupon code, you can refuse to use flight or other travel services. After payment and ticket issuance, applying coupon codes is not possible.
Please be aware that email promo codes sent to customers are subject to change and may be modified or withdrawn without prior notice.
In case of any modifications to airfare prices before payment processing, you shall receive a notification. Subsequently, you can accept or decline the transaction upon receipt of the notification. You will not be charged if you choose to decline.
Orb Tickets Post Payment Price Guarantee
Orb Tickets provides a guarantee to block the total final quoted price of airline tickets, regardless of any changes in airfare prices, upon successfully processing the payment through a credit or debit card.
To safeguard against potentially high-risk transactions, we reserve the right to delay the processing of such transactions until they have been verified as safe by our credit card verification team. This may involve us reaching out to you or your bank to confirm the transaction's validity.
OrbTickets will only be held responsible if your credit or debit card is approved or charged for any reason, such as the airline's inability to confirm the booking or insufficient funds in the credit card.
We will provide you with alternative options if airfares increase, and you retain the right to cancel the booking at no additional cost. Once the ticket is ticketed at the initially quoted price, it cannot be canceled or refunded.
OrbTickets uses strict safety measures for credit card payment processing, and any fake transactions are reported to the airlines, airport security, and other law enforcement agencies.
By making a credit card transaction, you agree to be held responsible for all transactions. You will not dispute charges once your tickets or other products have been shipped or delivered via email confirmation.
In case of credit card disputes or chargebacks, you agree to repay OrbTickets for the purchase made on our website.
However, in most cases the credit card transactions through our Customer Support are recorded and available as proof in case of any dispute.
Online credit card transactions get approved, when the user accepts our Terms & Conditions and continues with the booking.
To ensure protection against high-risk transactions, they will be processed once the credit card verification team has verified them as safe to make the payment. We may contact you or your bank to validate such transactions.
If your credit card is declined during the transaction process, we will not process the transaction, and we will attempt to notify you within 72 hours via email. Please be aware that the fare and other booking details are not guaranteed. You are entitled to cancel the booking at no additional cost if there is any change in the airfare, and we will not charge you any service fees for cancelling.>
Requests for special services such as seat preferences, meal options, frequent flyer programs, and others are only requests, and any fees charged by OrbTickets to fulfil these requests are non-refundable. You are not guaranteed to be assigned the same seats or receive the requested meals or frequent flyer benefits. OrbTickets does not promise that such requests will be entertained by the airline.
Therefore, we recommend that you contact the airline directly to confirm these requests before the departure date to avoid any inconvenience.
All airlines charge an excess baggage fee for any extra baggage you carry, including for the first checked-in bag. To avoid paying extra baggage fees, we recommend you pack a light.
Baggage fees typically range from $15 to $200, depending on the weight and dimensions of the bag, and are charged for each checked bag. You must pay this fee directly to the airline. Although we strive to keep our baggage fee table updated, we recommend that you contact the airline directly to confirm the latest checked baggage fees and policies.
If your itinerary involves two or more airlines, you must claim your bags at the connecting airport and check them in again to continue your journey. Please note that if you travel with excess baggage, each airline may charge you an additional fee.
Depending on the airline(s) in your itinerary, we offer you the option to purchase additional services such as checked baggage and pre-reserved seat assignments. Still, these services will come at an extra cost. Please note that this fee will be in addition to the ticket cost.
We strongly recommend reviewing the airline's restrictions on purchasing optional products and services. You acknowledge that OrbTickets is solely a marketing agent for airline optional services and products. Our liability to you for any issues related to such services and products is limited to the purchase cost of these services or products.
If you encounter any issues regarding the use and availability of optional services and products, we advise you to contact the operating carrier directly to resolve the matter.
Please be aware that flight schedule changes and cancellations may occur due to various reasons, including but not limited to the following:
Please note that OrbTickets will not be held responsible for missed, cancelled, or connecting flights due to any airline schedule changes, as stated in our policy.
Policy on Schedule Changes
Please note that policies regarding schedule changes depend on the airline and other factors. Flight changes, including modifications to the departure time, flight number, route, departure/arrival dates, or cancellations, however, may occur due to the operational requirements of each airline. These changes may be made in advance to predict future travel needs or on the same day of travel.
Please be aware that flight cancellations may occur if an airline has discontinued service on certain days of the week or has temporarily suspended service to certain cities.
While OrbTickets makes every effort to inform customers of any schedule changes, we recommend that you contact the airline directly to confirm your flights within 72 hours of departure.
OrbTickets will make every effort to notify you via email in case an airline needs to make the changes in any of its flights within 4 hours of your original flight times. We will also contact you using other communication methods provided at the time of reservation. However, please consider our email as the final notice if we cannot reach you.
Please note that tickets will remain non-refundable for changes occurring within 4 hours of the original flight times. Some ticket types may only be refundable if the schedule change is 4 hours. OrbTickets will not be held liable for flights that are canceled, missed, or do not connect due to scheduled changes made by the airlines.
If you are already at the airport and require assistance, please speak with an agent at the airline's counter. Please note that severe weather conditions may limit available options. It is essential to be aware that weather conditions in your destination or connecting city may be different from those in your departure city. To stay informed about airport updates, we recommend regularly checking the airline's website and weather channels.
In case of severe weather conditions, we suggest that you contact the airline directly on the day of departure for the most up-to-date information and assistance.
As a customer, you must reconfirm your flights with the airlines within 24 to 72 hours before the scheduled departure. Please check your emails regularly to stay updated on any changes to your flight schedule and respond promptly as necessary.
Please note that depending on when we receive a change in flight details from the airline and the departure date, OrbTickets will make every effort to contact you via email at least three times and via phone at least once.
If you fail or didn’t contact OrbTickets before your departure, it’ll result in missed flight and lose the value of your tickets.
The other consequences will be, you may need to postpone the trip by 1 or 2 days or even weeks before the airline can accommodate you. We recommend that you promptly respond to any notifications regarding changes to your flight schedule to avoid any inconvenience or loss of value.
If you contact OrbTickets regarding a flight schedule change or cancellation, we will try to assist you by communicating with the airline to find a solution. Sometimes, the only available solution may be to cancel the flight and issue a refund.
However, it is crucial to note that if customers fail to fulfill their responsibilities, such as reconfirming their flights or promptly responding to notifications regarding schedule changes, Moreover, you may miss their flight and lose the full value of the fare. In such cases, other options may not be available.
To help re-protect the customer, OrbTickets will try to work with the airline(s) involved in your itinerary to find a solution. However, the outcome depends on the policies and procedures of the airline(s) in question. If the airline(s) is/are unable to re-protect the customer, we will request a refund on your behalf. If a flight is canceled, we will contact the airline to explore alternative flight options or discuss a refund. We will make every effort to assist you in finding an appropriate solution.
Please note that in some cases, flights may be overbooked, and a seat may not be available for passengers with confirmed reservations. Since each airline has its policies for handling such situations, we recommend that you contact the airline directly or call our customer support team for more information on how to proceed. We will assist you in finding a solution to any issues related to overbooked flights.
Please be aware that OrbTickets can only be held responsible if you are allowed entry or transit into a country due to a lack of appropriate travel documents. Therefore, we strongly recommend verifying the entry and transit visa requirements for the country you are entering or transiting through before booking your itinerary. If you need additional information about international travel and meet visa, passport, and other trip related deatils, please get in touch with the consulate/embassy of the destination you are visiting or transiting through or visit www.travel.state.gov.
Please note that purchasing air tickets with OrbTickets does not guarantee entry into the destination country. As a user, you agree with OrbTickets isn't responsible for determining a passenger's eligibility to enter or transit through any particular country.Any information provided by OrbTickets employees should be verified with government authorities, and such information does not indicate responsibility on OrbTickets's behalf.
OrbTickets take responsibility for any errors our agents make during the booking process. We will make every effort to rectify the mistake promptly. If we cannot do so, we will provide compensation up to the number of service fees collected for that reservation, along with a $50 coupon for future purchases on OrbTickets within the next 12 months. You are responsible as a user to notify us of any errors within 24 hours of receiving your itinerary.
Please note that, beyond this period, OrbTickets will not be held responsible for any mistakes.
After confirming your booking, it is your responsibility to carefully review and double-check your itinerary's details, including your name, dates, flight numbers, airlines, routing, and any airport changes. If you notice any discrepancies in your itinerary, please get in touch with the OrbTickets customer support team within 4 hours of completing the booking.
If you cannot contact us by phone within these 4 hours, we will assume that you have accepted the booking as is, and we will not be held responsible for any inconsistencies after that. We recommend thoroughly reviewing your itinerary and saving it for future reference.
To get the details about unaccompanied minor requirements, restrictions, and applicable fees, you must check directly with the airline. Moreover, the unaccompanied minor policies and regulations for children ages 16 through 18 depend on the airline (ages differ for each airline) travelling alone.
In some instances, some airlines:
When two or more accompanied minors travel together, the one younger than 18 does NOT qualify as an adult. To learn about the requirements, restrictions, and fees for unaccompanied minors, you should contact the airline directly. Policies and regulations may vary depending on the airline for children ages 16 through 18 (age differs for each airline) traveling alone.
In some instances, some airlines:
If two or more minors are traveling together, the individual who is under 18 years of age will not be considered an adult.
It is important to note that federal law prohibits passengers from carrying hazardous materials in their luggage and onboard aircraft. These materials include explosives, flammable liquids and solids, compressed gases, oxidizers, poisons, corrosives, and radioactive materials. Such materials include paints, lighter fluids, tear gases, oxygen bottles, fireworks, and radiopharmaceuticals. Violating these laws can lead to imprisonment for up to five years and a penalty of $250,000 or more, as stated in 49 U.S.C. 5124.
Notable exceptions include medicinal and toiletry articles in small quantities (up to 70 ounces total) that you can carry in your luggage and certain smoking materials. For detailed information on these exceptions, please get in touch with your airline's representative.
The process of Aircraft disinsection is called insecticide treatment. Certain countries mandate this treatment to prevent the spread of insect-borne diseases. The treatment is usually conducted by spraying a non-toxic insecticide in the aircraft cabin while passengers are on board. Airlines must comply with these regulations, and passengers cannot refuse this treatment. The information regarding this requirement can be obtained by contacting the embassy or consulate of the country you are traveling to or through or by contacting your airline directly.
Essential Points to Consider When Booking a Hotel
When you make a prepaid reservation, the travellers need to pay a total base Amount which will be charged to your credit card when booking. Although, the other service fees, including resort fees, energy surcharges, and cleaning fees, may be charged on a daily basis. Incidental expenses, including meals, games, wet bar, parking, movies, and phone calls, will also be charged to your credit card. Please note that the rates are only guaranteed when booking and are subject to change.
Vouchers for Prepaid Bookings
At some hotels, a voucher may be required during check-in. OrbTickets will send the voucher to the email address provided when booking. We recommend you keep a copy of your email confirmation when checking in.
Book Now, Pay Later Bookings
For Book Now, Pay Later reservations, your credit card information will be used to hold your booking until your arrival for check-in. OrbTickets recommends confirming your Book Now, Pay Later reservation directly with the hotel 24 hours before check-in. Some non-prepaid hotels may require a full deposit for the stay, and these rates are typically non-refundable and do not allow modifications.
During your hotel stay, you can opt for a Meal Plan that offers different dining arrangements. For instance, if you have chosen an apartment with cooking facilities, you can cook or prepare your meals at your convenience. Alternatively, if you have selected a hotel that provides meals, they may already be included in the price.
The following are the various Meal Plan options that you can choose from:
Please note that the pet policies of each hotel may vary, and you need to confirm directly with the hotel regarding their acceptance of pets. OrbTickets will not be responsible for the pet policy. The commuters can directly connect the hotel & confirm their pet policies, including fees and restrictions on breeds and sizes.
Policies on Hotel Changes, Cancelations, and Refunds
The request for any changes or cancelations must be made by contacting our customer service number.
Hotels may require up to 24 hours to provide a confirmation number for your reservation, which starts from the moment you book on OrbTickets's website. Once your reservation is confirmed, we will send you an email notification. If you do not receive any communication from us, please get in touch with reservations@Utility.PortalSettings.PortalDetails.BrandName.com and provide your confirmation number and contact information. Please confirm your hotel reservation 24 hours before check-in. Sometimes, hotels are not provided with the details about the guest until 72 hrs before arrival. However, once you receive the final confirmation email or voucher, consider your reservation is guaranteed. We suggest you to connect to the management directly within three (3) days of your scheduled arrival to confirm your information.
You must check-in for your reservation with prior notice to be considered a No-Show. In such a case, you may lose the entire prepaid or deposit amount of your booking or be charged a penalty, depending on the hotel's restrictions. If you know, you won't be able to check in; please get in touch with the hotel directly to inform them.
ADDITIONAL POLICIES ON CHANGES AND CANCELATION
Payment, Taxes, and Fees
When you book a hotel, the amount charged to your credit or debit card includes taxes and fees. This amount covers the taxes payable by the hotel for your reservation, such as room, sales, value-added, occupancy, excise, and other similar taxes. OrbTickets recover these taxes on behalf of the hotel.
There are some destinations, where the tax amount includes the service fee that tourists need to pay which is imposed by the Government or other fees at the hotel as required by law but it does not get paid directly to the taxing authorities.
OrbTickets charges a booking service fee of up to $32 per night per room for new reservations. If you make any changes, cancellations, or refunds to your hotel reservation, OrbTickets will charge a service fee of $25 per room per night in addition to the supplier's penalty fees.
We do not act as vendors collecting and remitting taxes to applicable tax authorities. Moreover, the applicable taxes are included by the hotel suppliers & the billed amount is sent to us, and then it gets directly paid to the vendors. OrbTickets does not serve as a co-vendor associated with the vendor, however we help to book or reserve your travel arrangements. Taxability, tax rates, and types of taxes vary by location.
There are some transactions, including hotels that come under specific jurisdictions, the charge for taxes and fees includes the tax that we need to collect and exempt to the jurisdiction for the tax bill on amounts we hold and claim as compensation for our services.
We can’t provide discounts for the ("GST") on Canadian products for customers who have booked Canadian hotel accommodations through our services or for Value Added Tax ("VAT") or comparable taxes imposed by countries outside the United States.
Currency conversions during the booking process are based on estimated exchange rates and should be used only as an approximate guide. However, these rates include the estimated base room charges. The travellers may need to pay the resort fees, cleaning fees, per night room tax calculated daily, and incidental charges such as phone calls, movies, games, meals, wet bar, and parking.
Source of Inventory
OrbTickets has collaborated with several third-party providers to source their inventory to offer you a vast array of hotel and accommodation options. Some of these suppliers may have terms and conditions that apply to your booking.
Please note that daily rates are based on a 24-hour reservation period, while weekly rates indicate a reservation period of 5-7 days. If you return the car at a different time, date, or location than reserved initially, the car rental supplier may charge an additional fee. If, for example, you rent the car for 27 hours, you will be charged based on the daily rate in addition to the supplier's hourly rate, half-day rate, or full-day rate for the additional 3 hours.
Criteria for Drivers
The drivers must:
Policies for the Payment of Taxes and Fees
OrbTickets reserves the right to modify its Vacation Package Terms & Conditions without prior notice.
For any additional inquiries, please get in touch with the relevant local consulate of the countries you visit.
Cancelation by Travel Suppliers
The OrbTickets Vacation Package comprises services from different travel service providers, such as airlines, hotels, or rental car companies. If any providers cancel a portion of your Vacation Package, we will try to arrange an alternative. However, we are not responsible for any reimbursement of money paid by you or any incidental, consequential, or other damages resulting from the travel supplier's failure to perform its obligations. Additionally, we cannot guarantee the accuracy of information provided by third parties.
Frequent traveler miles or points may or may not be available for any portion of the Vacation Package.
Please be advised that special requests are not guaranteed, but we will try to accommodate them and pass them on to the respective travel service providers.
Details about Pricing, Taxes/Fees, and Payment
OrbTickets will charge a service fee of $50 per passenger to book the flights, $35 per room for a night on hotel bookings, and up to $25 for car rental bookings for new reservations.
Prices and availability are only valid for a vacation package and cannot be broken down for each component due to contractual obligations.
All prices listed include applicable taxes and fees for airfare, hotel, car rentals, and activities. Additional charges such as fuel, baggage, seat reservations, security, hotel incidentals, and service fees may also apply and are the traveler's responsibility. Customers are advised to contact the respective Travel Supplier directly for further information on such surcharges. Government entry/exit fees may also apply depending on the destination.
The vacation package price list excludes waivers for collision damage, liability & accident insurance, protection sky racks, drop-off charges, child seats with safety, or charges such as movies, telephone, energy surcharges, and taxes. These charges must be paid at the check-in counter for the hotel or car rental pickup location.
On the other hand, the travellers need to make a full payment using a valid credit card at the time of reservation/booking. OrbTickets accepts all major credit cards with verified billing addresses in the United States or Canada. By providing a credit card, customers authorize OrbTickets and third parties to charge the amount of the vacation package booking.
You need to provide a valid credit card to the travel suppliers that needs to be presented at the car rental pickup location and at the hotel during check-in to confirm authorized card usage and secure any extra charges. The cardholder must be the same person & the name should be on the booking list. On the other hand, the debit cards may not be accepted by some travel suppliers, so it is recommended to check with the respective Travel Supplier beforehand.
Policies for Vacation Package Cancelations, Changes, and Refunds
To make changes or cancel your OrbTickets vacation package, please get in touch with us before your departure, not the individual Travel Suppliers. Visit our "Contact Us'' section for more information.
As your vacation package gets confirmed and booked, there are some components that may not be refundable. Cancelation rules for each travel product component that makes up the package apply.
You cannot add or remove individual travelers from your OrbTickets vacation package after booking, and all travelers listed on a single booking must travel together on the same itinerary.
The flyers are responsible for cancelation fees, that will get evaluate by OrbTickets along with the travel suppliers for hotel reservations, flight tickets, car rental bookings, and other travel services.
For instance, you may not get permission to make partial changes or cancelations for a single product which is part of the package by the travel suppliers. In such cases, all services, such as car, air, and hotel, must be modified at the same time. Contact an OrbTickets customer service representative & get more information on your vacation package.
Once your trip has started, changes and refunds will not be allowed for early check-out, unused portions of the vacation package, and car rental returns.
OrbTickets charges a service fee to implement any changes or cancellations to a vacation package. However, the charges are based as per flyer, per ticket for flights are upto $100, for car bookings $10, and $25 per room per night towards hotels, including any applicable fare differences and fees charged by the Travel Supplier.
If a portion of your vacation package is eligible for a refund, the refund will be the original amount paid minus any applicable cancellation fees. However, there will be no refund for any part of the package that has been partially used or not used.
Airline Component Policies
Hotel Component Policies
Car Rental Component Policies
Please review your car rental reservation's specific terms and conditions for more information.
Activities Component Policies
The terms and conditions of activities bookings include specific rules and restrictions for your reservation. These can vary depending on the activity provider and the nature of the action itself.
OrbTickets acts solely as an intermediary between the customer and third-party travel suppliers to provide travel-related services such as air transportation, car rental, accommodations, and tours. Using OrbTickets' Site, you agree to waive any claim against OrbTickets, its subsidiaries or affiliates, and their officers, directors, agents, contractors, or employees. Neither OrbTickets nor its subsidiaries, affiliates, officers, directors, agents, contractors, or employees shall be held responsible for the following:
Your only recourse, if any of them, is associated with the specific travel supplier regarding your claim for that travel product and service, not with OrbTickets. OrbTickets highly advises you to purchase travel protection, which can assist you in recovering certain change and cancelation fees. We suggest purchasing travel protection from our travel protection provider by adding trip protection to your OrbTickets vacation package. Please note that travel protection payouts are subject to coverage limits. For complete information and details, please carefully review the "Travel Protection Terms & Conditions." Modifications to your travel plans may require adjustments to your coverage. If your plans change, we recommend contacting our travel protection provider to ensure that your policy's coverage is suitable.
Unless otherwise specified, we will send all electronic documentation and confirmations to the email address on file.
Policies on Submissions, Feedback, Reviews, and Comments
OrbTickets values your feedback and encourages you to share your reviews and comments on travel products and services offered by suppliers and vendors and our services as a travel agency.
However, we reserve the right to review, edit, censor, prohibit, or remove any information we consider inappropriate or violating our Terms & Conditions.
By submitting any comments or reviews, whether through our Site, social media, or other means, you grant OrbTickets a nonexclusive, worldwide, royalty-free, perpetual, irreversible, and fully authorised right to use or reproduce followed by translate, distribute, publish, create anything with same perspective, publicly display and perform such submissions, including any graphics or likeness that you submit.
You acknowledge that your submissions are non-proprietary and non-confidential, and we are not responsible for any submissions posted by you or any third party.
We reserve the right to attribute your name and hometown to your reviews or comments at our discretion and to share such submissions with our suppliers.
We also reserve the right to pursue legal action against any individual or entity that violates these Terms & Conditions by disrupting your or our rights in the Submissions. If you disagree with these Terms & Conditions, please do not provide us with any Submissions.
By submitting content, including but not limited to comments, reactions, and reviews, on our Site or associated platforms, you agree and acknowledge that you:
You are not allowed for posting or transmitting to or from this Site:
You acknowledge and agree that OrbTickets may, at its sole discretion, use, publish, or delete any content you submit without your consent or compensation. If you have submitted multiple reviews for a specific hotel, OrbTickets reserves the right to consider only the most recent review eligible.